Overview
Economic constraints and sluggish sales cycles make net-new opportunities challenging to unearth. However, the most lucrative avenue for revenue growth may live within your current customer base.
But it can be scary to broach those upsell conversations, especially when the climate is uncertain. A misstep could prompt customers to explore alternatives, potentially turning to your competitors.
Watch this replay where Catherine Alexander, VP of Training Services at Corporate Visions, presents a members-only, science-backed Training Tuesday. You and your team will gain the expertise to delicately balance driving change while fortifying loyalty, ensuring you can navigate upsell conversations with finesse.
You'll learn how to:
- Uncover top opportunities for expansion within your existing customer base, maximizing revenue potential
- Apply proven principles from behavioral science to strengthen customer loyalty and present compelling new value propositions
- Use research-backed skills to adeptly secure more expansion deals, bolstering your bottom line