Outsourcing is nothing new. In the mid-1980s, many forward-thinking companies took advantage of outsourcers for their prospecting needs. But today, as salespeople have continued to be laid-off and leads have continued to dwindle, even more companies have turned to outsourcers to keep their pipelines full. Until enough sales close to justify taking on the expense of full-time employees, outsourcing can be a very cost-effective solution. But is it the right solution for your organization?

Includes comments from interviews with leading Inside Sales Expert Trish Bertuzzi, and the Author of "Sales 2.0", Anneke Seley.