Overview

2009 was an unprecedented year for the US economy. Succeeding, growing, maintaining customers and employees, and selling products and services in a recession proved to be difficult challenges for all types of corporations across all industries. As our customers set out to develop their 2010 plans, we wondered what their sales organizations had experienced in 2009. What is on the minds of top sales leaders? Do they have the right strategies in place? Do they have the right talent? Were reps achieving their goals?

As we do every year in the fourth quarter, Phone Works conducted an online compensation survey of inside sales professionals working primarily in business-to-business (B2B) technology companies.

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Leadership and coaching

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