Overview
Inside Sales is facing a digital sales transformation to accelerate growth and effectiveness within the larger sales ecosystem and two of the key building blocks needed to complete this transformation and enable reps are CRM and CTI (Computer Telephony Integration).
In this session, we will discuss the roadmap to developing a modern Inside Sales organization and how leaders can initiate a planned approach to digital sales transformation by focusing on defining objectives, developing process, aligning talent and leveraging technology.
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