Continuing the conversation from July's Training Tuesday...

Learn about how the latest in AI technology from the world’s top research laboratories is being used to measure emotions and behaviors in conversations and how these metrics can deliver real-time insights that can help a Sales person seal the deal.

Key Takeaways:

• learn how emotional intelligence can help you predict specific behaviors
• learn how real-time behavioral insights from within a call can help you adapt the conversation to reach your KPIs
• learn why emotional and behavioral intelligence carries information way beyond basic call analytics

Presenters:

Alexandros Potamianos & Jason Ferrell, Behavioral Signals