Overview

Are your Sales and Customer Success team aligned? 

How do you know for sure?

During this faced-paced discussion, panelists provided insight into alignment in their own organizations and discussed:

  • Sales & Customer Success - Are they the same thing?
  • Structuring your revenue team
  • Handoffs from AE's to CSM
  • Sales Tech that helps (or hinders) alignment
  • Why misalignment is a problem (and ideas to fix it!)
  • How alignment can improve customer experience
  • and much more!
Brought to You By:

Featuring:

Conor Cox
Chief Revenue Officer
Proposify
Megan Holsinger
Director of Customer Success
JB Sales Training
Anthony Pante
SVP, Global Head Scale Engagement Center
SAP SE

Categories

Actions

Return to idea lab Submit a video or article Ask your peers for advice