Logo churn. Net dollar retention. Expansion. Account health.

These are all metrics customer success leaders look at, but what happens behind the scenes after a deal closes?

Gio Bryden, director of Customer Success at Acquire, and Maddie Dunlap, Manager for Customer Success at Mixpanel will share:

• The key metrics for growth with existing customers
• How customer satisfaction plays into the greater picture
• Top priorities for new CS functions
• Ways to develop a CS-sales-marketing-product flywheel