Executive Forum

Customer Success: Cross-Functional Collaboration

May 2nd, 2024

11:00am - 12:00pm EST/EDT

Virtual Forum Meeting

Cross-functional collaboration has always been the cornerstone of effective customer success. But with rapidly evolving market dynamics, this sort of teamwork is paramount. By breaking down silos and fostering collaboration with sales, product, and support, CS teams can better understand customer needs, deliver tailored solutions, and ensure long-term satisfaction.

How effectively are different departments within your organization communicating and collaborating to support your customers' needs? How are you leveraging technology and processes to facilitate seamless cross-functional teamwork, ensuring you deliver value at every touchpoint of your customer's journey?

As we delve into May's Customer Success Executive Forum, you're invited to think about how and where you could better facilitate cross-functional collaboration in your organization.

This meeting is reserved for Forum Members only

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