Recruiting, hiring, and onboarding good talent are the lifeblood activities of your customer success organization. How have you seen recruiting, hiring, and onboarding evolve over the past few years? What works today to find, secure, and train the best talent? What old talent strategies is it time to retire? What retention strategies are you finding to be successful, and how has employee experience become a larger factor in new hires’ job satisfaction and willingness to stay?
Please note, participation in an AA-ISP Forum requires Forum Membership.
Members develop long-term, meaningful relationships within the group, sharing ideas, collaborating with other members, and providing advice, thought leadership, and relevant organizational expertise on the topics and challenges discussed. Members are invited to present a case study on an organizational structure, process, or challenge within their company.
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