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UID:2166
DTSTAMP:20260405T122700Z
ORGANIZER;CN=Emblaze Events:MAILTO:info@emblazegrowth.com
DTSTART:20260618T150000Z
DTEND:20260618T160000Z
SUMMARY:Executive Forum: How Are You Making Experience a Competitive Advantage?
LOCATION:Zoom meeting
DESCRIPTION:Show Buyers What It’s Like to Work With You—Before They Sign\nIt’s not just about what you sell—it’s about how easy you are to buy from and work with.\nIn this session, we’ll explore how sales, CS, and delivery teams are working together to create a better experience that builds trust during the deal, reduces friction post-sale, and earns loyalty that lasts. Come ready to share how your team is turning experience into a differentiator.\nDiscussion Prompts to Reflect on Before the Session:\n\n\nWhat’s one friction point in your customer experience you’re trying to solve?\n\n\nHow are you showing buyers what it’s like to work with you during the sales cycle?\n\n\nHow are you connecting sales and CS for a smoother handoff?\n\n\nWhat role does your team play in de-risking the buying decision?\n\n\nWhat do your best customers say about the experience of working with you?\n\n\n\nHow to Get the Most From This Forum\nThe Executive Forum is designed to be a collaborative, high-trust environment—where every member brings something to the conversation and leaves with new ideas, new questions, and new connections.\nHere’s how to prepare and participate:\nCome Ready to Share\nThis session centers on your experience, not a lecture. Please take a few minutes to reflect on the discussion prompts above in advance, and be ready to contribute your perspective.\nFull Participation Matters\nThis isn’t a passive webinar. To keep the conversation meaningful and interactive, we ask that members join with cameras on and mics unmuted. If you're not able to participate actively that day, we recommend skipping the session so others can fully engage in smaller groups.\nExpect Breakouts\nYou’ll have the opportunity to join small-group breakouts once or twice during the hour. These are designed for deeper discussion, sharper insights, and stronger peer connections.\nConnect Beyond the Zoom\nWe encourage you to trade contact info, connect on LinkedIn, and build real working relationships with the peers you meet here. This space is a jumping-off point for ongoing peer support.\nSend Us Your Hot Take\nHave a strong opinion or risky question on this month’s topic? Members will receive a series calendar invite for the year and can send their hot take or question for each month in advance. We’ll share as many as we can (anonymously unless you choose to claim it) to spark group discussion. Your perspective might be just what someone else needs to hear.\nImportant Note On Confidentiality\nEmblaze Executive Forum is:\n\n\nLive only – Never recorded, never transcribed. You have to be in the Zoom room to get the value.\n\n\nOff the record – No device recording permitted. Our facilitator will remove automatic recording devices out of respect for the group.\n\n\nNot a Member Yet?\nExecutive Forum is available to all current Emblaze members. If you’re not a member but want to join this session and others like it, learn more about membership here.
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