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BEGIN:VEVENT
UID:2103
DTSTAMP:20260409T072600Z
ORGANIZER;CN=Emblaze Events:MAILTO:info@emblazegrowth.com
DTSTART:20250211T170000Z
DTEND:20250211T180000Z
SUMMARY:Training Tuesday: Turn Lost Customers into Comeback Stories
LOCATION:Please register for login details...
DESCRIPTION:Login Info: \nJoin Zoom Meeting\nhttps://emblazegrowth.zoom.us/j/91066138900?pwd=BbB7vO2P9JnCImDkVnNiPriRKgS34Q.1\n\nMeeting ID: 910 6613 8900\nPasscode: 562110\n\n---\n\nOne tap mobile\n+13092053325,,91066138900#,,,,*562110# US\n+13126266799,,91066138900#,,,,*562110# US (Chicago)\n\n\nFind your local number: https://emblazegrowth.zoom.us/u/afKmLPfhm\n\n\nBy participating in the monthly Training Tuesdays series, you and your teams will learn skills you can put to use right away. This month's session includes research and evidence-backed skills from Initiate Value by Corporate Visions.\nLost customers aren’t gone forever. Many are open to returning—but they’re not swayed by the same messages as new prospects. To win them back, you need to understand why they left and how to answer their “Why Return” question in a way that resonates.\nRe-engaging lost customers is one of the most overlooked opportunities to grow revenue. Yet many sales teams struggle with the tension of reaching out to former customers or don’t know which ones to prioritize. With the right engagement approach, you can bring them back to the table—and turn second chances into real wins.\nDuring this month's interactive session, you’ll learn how to:\n\nPrioritize win-back efforts by identifying which lost customers are most likely to return\nRecognize the three main reasons customers leave and how to tailor your approach to each\nCraft research-backed email messages aligned with their reasons for leaving to motivate re-engagement\n\nFollowing this session, you'll know how to turn former customers into valuable partners once again—by meeting them where they are.\nWho should attend:Sellers, BDRs, and leaders who want to gain or refresh themselves on techniques that help you bring former customers back to the table for a second chance.Format:Training Tuesdays have a relaxed, lunch-and-learn vibe. You’re welcome to invite your whole team so you can learn together in a group, then practice your new skills together later for reinforcement. (If you aren't yet a member, start a free Insights Membership and join us.)You’ll have the ability to turn on video, unmute yourself to ask questions, and fully participate in this unique training opportunity. The facilitator may use breakout rooms during the session for hands-on application of the lessons learned.Training Tuesday is best enjoyed live, but a replay is available for Advisory & Community members in the Idea Lab following the event.
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